Mobile commerce is booming like before, with consumers’ buying habits rapidly changing. Isn’t it fascinating to think how spectacular this growth would become? Statista’s Digital Market Insights reports that mobile e-commerce sales generated approximately 1.7 trillion USD in 2023. This constitutes more than half of the overall retail e-commerce sales. This extraordinary as well as unprecedented growth of mobile commerce isn’t a mystery. Recent mobile commerce statistics emphasize the convenience of easily accessing diverse products and services at your fingertips.
Mobile commerce isn’t just about convenience – it’s an all-encompassing realm enhancing personalization, style-focused shopping and instant gratification. Here, we will examine some intriguing m-commerce stats that provide a clear picture of the emerging shopping trends.
What is Mobile commerce?
Mobile commerce involves utilizing mobile devices like smartphones, tablets, or any other handheld wireless device for buying and selling. It facilitates various commercial transactions online, such as purchasing goods and services, banking, paying bills, investments, etc. Accessing mobile commerce is akin to having a digital wallet that offers multiple options for making and receiving payments. This streamlines business operations.
Mobile e-commerce statistics explicitly reveal the extensive use of mobile devices, mainly phones and tablets to access products and services. Hence, Mobile e-commerce sales were recorded at 56% in 2018 and is projected to reach 62% by 2027.
Top 20 Mobile Commerce Statistics for 2024
In this section, we will dive deep into the fascinating world of mobile commerce statistics. This isn’t about mere numbers, it’s a pragmatic analysis of the evolving e-commerce landscape and shifting consumer buying preferences.
Let’s uncover the patterns and understand the innovative developments driving the segment through these m-commerce statistics:
- Mobile devices generate retail traffic and transactions globally, witnessing nearly 80% of visits and recording 66% of orders. (Statista)
- In 2023, 30% of online shoppers worldwide accessed mobile commerce weekly, with several countries exceeding this figure. (Statista)
- Mobile commerce made up roughly 55% of all retail sales online in the United Kingdom in 2022. Germany ranked second in Western Europe with 41% of e-commerce sales coming from mobile devices. This was closely followed by Spain and Sweden that made up 40% each. (Statista)
- Mobile commerce sales exceeded half of the total e-commerce in all Asia-Pacific countries in 2022. However, it excludes Japan that stand at 39%. In South Korea, mobile commerce is expected to constitute 77% of e-commerce sales by 2026. (Statista)
- In 2022, the global market for mobile wallets was estimated at USD 7.42 billion. It is also anticipated to expand at a CAGR of 28.3% from 2023 to 2030. (Grand View Research)
- In 2023, mobile wallets such as Apple Pay, PayPal, etc., comprised nearly half of e-commerce payment transactions worldwide. This trend is projected to expand at a CAGR of 14.9% from 2023 to 2027. (Statista)
- In 2022, digital wallets were predominantly used in the Asia-Pacific region, making up nearly 70% of e-commerce payments. On the contrary, the share is around 20% both in Latin America and the MEA regions. (Statista)
- Smartphones accounted for nearly 77% of global retail site traffic in the first quarter of 2024. Till now, these devices have generated two-thirds of orders online. (Statista)
- US mobile phone users are expected to spend 1 hour and 14 minutes daily on average on social networks. This mobile shopping stat emphasizes the role of social media, conveniently accessed on smartphones, in discovering new products. (EMARKETER)
- Over 75% of U.S. adults have bought items online using their smartphones. The number rises to 91% within the age group of 18-49. (Consumer Affairs)
- Among the general adult population, 32% make weekly online purchases via smartphone. This number rises to 49% for those aged between 30 and 49 and 41% for individuals belonging to the higher income ranges. (Consumer Affairs)
- Modern buyers mostly utilize mobile devices for browsing, accounting for 62.48% of all mobile phone users. (Monetate)
- 76% of consumers shop using mobile devices for the convenience of saving time. (Dynamic Yield Research)
- It was found that 21% of buyers prefer mobile apps for shopping while 17% use mobile web. (Dynamic Yield Research)
- 58% of buyers opined that when they are using a mobile device, they are seeking any specific item. This m-commerce stat emphasizes the necessity of providing a user-friendly mobile experience. (Dynamic Yield Research)
- Younger generations are keen on mobile purchases, and the share constitutes 41% of Millennials and 40% of Gen Z. This is because they are more comfortable in communicating with a business via texts. (Square)
- The chances of using a retailer app while shopping in-store varies by generation. This constitutes 75% of millennials, 69% of Gen X, 68% of Gen Z, and 46% of boomers. (Airship)
- Improving mobile site speed merely by reducing 0.1 seconds can result in an 8% boost in conversions. (Deloitte)
- Around 27.4% of consumers in the U.S accessed smart assistants like Alexa for online purchases in May 2022. Of these users, 10% made purchases weekly with the help of voice assistants. While virtual assistants were initially introduced through smartphones, they have become more popular with the advent of smart speakers. But these speakers are mostly used by consumers by connecting them to their mobile devices. (Statista)
- The mobile marketing sector around the world was valued at 11 billion USD in 2020. It is anticipated to grow to 57.85 billion USD by 2030, with a CAGR of more than 18%. (Statista)
These mobile e-commerce statistics provide comprehensive insights into the dynamic market. These reflect innovative developments within the sector, evolving consumer preferences, and business strategies applied to meet consumer demands.
How can these mobile commerce statistics benefit your business?
Understanding m-commerce statistics can add a lot of value to your business in a variety of ways.
Also read: Importance of m-commerce in e-commerce growth
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Shares extensive knowledge about the market
Leveraging this statistical data allows you to conduct analytical research and manage your business operations accordingly. This enables you to understand regional trends, and consumer behavior, and identify growth opportunities by curating your marketing strategies.
2. Helps in identifying your audience
Analyzing mobile shopping statistics reveals consumer preferences, such as browsed products, frequently bought items, popular services and more. This allows you to prioritize a mobile-friendly experience and invest in service optimization strategies to improve customer satisfaction.
3. Informs your marketing strategy
Assessing statistical data on customer behavior data obtained from mobile apps, websites, etc., empowers you to craft targeted marketing campaigns. This translates to strategic social media ads, personalized email marketing, promotional SMS or location-based recommendations designed to boost conversions.
4. Allows to your optimize operations precisely
Scrutinizing stats on mobile app usage, website traffic, conversion rates, etc., offers valuable guidance on resource allocation. For example, if stats reveal most inquiries come from your business apps, invest in developing a dedicated in-app chat support.
5. Empowers you to stay ahead of the curve
Every m-commerce stat including mobile app downloads, data usage, conversion on competitor sites, and more., can reveal comprehensive insights. With this, you can analyze which marketing strategies resonate with users and pinpoint trouble spots for improving customer acquisition efforts.
Final Thoughts
The future of mobile commerce is brimming with innovative endeavors. Voice assistants, digital wallet transactions, intelligent chatbots, etc., are just a preview of what’s coming next. Besides, metaverse apps with AR/VR integration are revolutionizing the shopping experience, allowing customers to explore virtual stores using digital avatars. These smart developments are not only soaring mobile shopping statistics but also giving businesses a competitive advantage. By utilizing m-commerce statistics, you can optimize services tailored to user behavior. Implementing a data-driven approach with services customized for mobile platforms is crucial for enhancing customer loyalty and boosting sales.
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